D-SHOPP Privacy Policy

Welcome to D-SHOPP. Your privacy is extremely important to us.

This Privacy Policy explains how D-SHOPP collects, uses, shares, and protects personal information when you access or use our:

• Website

• Customer mobile application

• Vendor platform

• Driver platform (DPdrop)

• Related services and tools

By using D-SHOPP, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About D-SHOPP

D-SHOPP is a digital marketplace platform that connects:

• Customers purchasing products

• Independent vendors selling products

• Delivery partners using DPdrop

• Third-party shipping carriers (when vendors ship orders)

The platform facilitates transactions, logistics coordination, and order fulfillment.

2. Information We Collect

We collect several types of information in order to provide and improve our services.

2.1 Personal Information

When you create an account or interact with our platform, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Delivery address

• Payment details (processed through secure payment processors)

• Profile photos (for vendors or drivers)

• Identification information for vendor or driver verification

Account Information

When registering on D-SHOPP, we may collect:

• Username

• Password

• Account preferences

• Order history

• Vendor store information (for sellers)

• Driver vehicle and license details (for DPdrop partners)

Transaction Information

When you place or receive orders, we may collect:

• Order details

• Products purchased

• Delivery instructions

• Payment transaction records

• Shipping information

• Vendor details

Device & Technical Data

When you access our website or applications, we may automatically collect:

• IP address

• Device type

• Browser type

• Operating system

• Device identifiers

• App usage data

• Time and date of access

This information helps us improve system performance and security.

Location Data

If you use the DPdrop delivery system, we may collect real-time location information to:

• Assign nearby delivery drivers

• Track deliveries

• Provide delivery updates

• Improve route optimization

Location data is only used while the delivery service is active.

How We Use Your Information

We use collected information for the following purposes:

Platform Operations

• Operate and maintain the D-SHOPP platform

• Process orders and payments

• Coordinate deliveries through DPdrop or shipping carriers

Customer Support

• Respond to inquiries and requests

• Resolve disputes between buyers, vendors, and carriers

Security & Fraud Prevention

• Detect fraudulent transactions

• Protect accounts and transactions

• Prevent abuse of the platform

Platform Improvement

• Analyze user behavior

• Improve platform features

• Develop new services

Communication: We may send

• Order updates

• Delivery notifications

• Security alerts

• Platform announcements

• Promotional messages (you may opt out)

How We Share Information

We do not sell your personal information.

However, we may share information in limited situations.

Vendors: When a customer places an order, the vendor receives:

• Customer name

• Delivery address

• Order details

• Contact information necessary to complete the order

Delivery Partners (DPdrop)

Drivers may receive limited information such as:

• Delivery location

• Recipient name

• Order details required for delivery

Third-Party Shipping Carriers

If a vendor ships using third-party carriers integrated through shipping services such as Shippo, shipping information may be shared with carriers including:

• United States Postal Service

• UPS

• FedEx

This information is required to generate shipping labels and deliver orders.

Payment Processors

Payment information is securely handled by trusted payment processors.

D-SHOPP does not store full payment card numbers.

Legal Compliance

We may disclose information when required by law, such as:

• Legal investigations

• Government requests

• Court orders

• Fraud prevention

Cookies & Tracking Technologies

D-SHOPP uses cookies and similar technologies to enhance user experience.

Cookies help us:

• Remember user preferences

• Analyze website traffic

• Improve performance

• Personalize conten

Users can disable cookies through browser settings, although some platform features may not function properly.

Data Security

We implement strong security measures to protect personal data, including:

• Encrypted communications (HTTPS)

• Secure server infrastructure

• Access control systems

• Fraud monitoring tools

Despite our efforts, no system is completely secure. Users should also protect their account credentials.

Data Retention

We retain personal data only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Inactive accounts may have their data deleted or anonymized after a reasonable period.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data.

These rights may include:

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to data processing

• Request transfer of your data to another servic

Requests can be made through D-SHOPP customer support.

California Privacy Rights (CCPA)

Residents of California may request:

• Disclosure of personal data collected

• Deletion of personal data

• Confirmation that personal data is not sold

D-SHOPP does not sell personal data to third parties.

International Data Protection (GDPR)

For users located in regions governed by the General Data Protection Regulation (GDPR), you have rights including:

• Right to access

• Right to correction

• Right to erasure

• Right to restrict processing

• Right to object to processing

• Right to data portability

Requests will be processed within 30 days where applicable.

Children's Privacy

D-SHOPP does not knowingly collect personal information from children under the age of 13.

If a parent or guardian believes a child has provided personal information, please contact us immediately so we can remove the data.

Third-Party Links

Our platform may contain links to external websites or services.

D-SHOPP is not responsible for the privacy practices of third-party websites. Users should review the privacy policies of those sites.

Changes to This Privacy Policy

D-SHOPP may update this Privacy Policy periodically to reflect:

• Legal requirements

• Platform changes

• New features or service

Updates will be posted on this page with a revised Last Updated date.

Continued use of the platform after updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, you may contact us through: D-SHOPP Support

• Website: https://www.d-shopp.com

• Support Center: In-app support

• Email: d-shopp@d-shopp.com